Archive for Social Media
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It was a rainy weekend in Atlanta, so while catching up on paperwork and other mundane chores, I was watching “Dead Like Me” via Netflix streaming. If you aren’t familiar with this comedy show, it’s about a bunch of grim reapers whose job is to remove the soul of a body before its “timely” death. I say timely, because the reapers are given the name, location and time of death for the individual on a post it note. That said, this one particular episode had a kid daredevil tempting death by preparing to jump off the top of a parking garage onto two mattresses 50 feet below. After the expected conclusion, the grim reaper reminds the newly departed soul that he is dead. The soul’s response, “It’s all transition, what happens next?”
That phrase has been swimming around in my head since. It’s so true. It is all transition, so what does happen next?
Here in America, we are in serious transition mode. We have a relatively new government administration proposing enormous changes to the fabric of business and personal wealth and benefits. We have a global economic crisis which has impacted employment. Because of this, the workforce is even more inter-generational mixed than expected. And those generations like to do things differently.
Social Media is an agent of change in this case. It’s one that can be applied in many different aspects. And while it will evolve over time, the principles behind it remain the same. “Social” business has been around for a long time – it didn’t start with the advent of Facebook or Twitter. The only thing that has changed is the ubiquitousness or cost of entry to applying these business practices on a massive scale. Let’s think about it for a minute… Twenty years ago, did you research an item before purchase? Did you ask other people their opinions? Of course you did. You may have had to wait for that Consumer Reports article, or may have only had one or two people to ask about it. Where now because things are so digital, you can find hundred of opinions and rating s on almost every single item for purchase. When it comes to buying something (especially a service), we would rather work with people we know and trust. Social media allows us to do that with the power of crowdsourcing.
Business is in transition. The customer/client/participant is now in the driver’s seat. The flexible companies/providers will be the ones to thrive in the new era. All it takes is listening skills and a willingness to trust the customer. It’s all transition, what happens next is up to them (and you if you listen).
My friend, Steve Gasser, has developed a great little 20 – 30 minute game/activity for Social Media presentations/workshops. While his is targeted at the non-profit sector, the materials can easily be adapted to almost any other industry.

image provided by Steve Gasser
Games are a great way to introduce and reinforce learning because they help drive home application of the topic. Steve’s game is quick and simple. I’d have to say it is one of the best exercises that I have seen in a long time. I am jealous that I didn’t think of it first. Steve is openly giving it to the community, for which I admire him even more. I plan to use it and adapt it. I hope you will too. Thanks Steve!
Steve’s blog post and materials may be found here:
http://www.stevegasser.com/social-media-for-non-profits-the-game/
Today in my e-mail, I found a pre-order announcement for the KISS show coming to Atlanta on October 26. As the faithful readers of this blog know, KISS has been a topic twice now based upon social media strategy.
In the first post, “I want to be KISSED“, I performed a quick social media presence assessment. The results of the assessment showed a few places where the existing social media strategy utilized by KISS, could be improved. The second post, “Oshawa – KISSed, Not Missed!” explored the media backlash toward KISS for not including Oshawa, Canada on the North American Tour even though the city won the KISS fan-routing tour contest. Oshawa is getting a concert and Gene Simmons was a little outraged at the media for spoiling a surprise.
Anyway, I received this e-mail from KISSonline about the pre-sale. This e-mail had a different look to it from previous ones. Hmm, need to go investigate further. Sure enough – at least from a social media site perspective (Facebook, MySpace, Bebo, iLike, and Twitter), the sights have a more cohesive appearance. I’d like to think someone over at the KISS organization read my first post (since I did send a copy to them) and take action. At least someone there realized they had a disconnect and addressed it. Kudos to KISS.
Social Media Academy establishes global consulting network, Black Diamonds
Posted by: Marita Roebkes | Comments (1)Social Media Academy’s Black Diamond consultants help small medium business to enter social media space.
FOR IMMEDIATE RELEASE

Axel Schultze, Founder, CEO Social Media Academy
Social Media Academy founder Axel Schultze said: “Business leaders have a hard time to select a social media consultant that is right for them. Too many self proclaimed social media experts only confuse customers. We conquer this problem by creating a worldwide standard for methodologies, strategy development and social media execution plans. The Black Diamond Network consists of a worldwide network of certified social media consultants with a very transparent and unified experience profile.”
“Mark Moore, from Atlanta, GA, one of the founding members said: “One of our big advantages is our globally standardized methodology approach. Any member can jump into any project and knows exactly how we all work. This provides a great project security for small and large customers”. Boughty Canton, another founding member, from Singapore commented: “Businesses begin to understand that social media is not just a marketing tool but a general business strategy. As Black Diamonds members, we help companies to think and execute strategically”. Wendy Soucie from Wisconsin said: “An important aspect of the Black Diamond Network is our ability to provide very cost efficient social media packages to small businesses. Even though we are connected in a global network – the individual Black Diamonds operate locally. Each Black Diamond brings to the engagement an understanding of a particular regional area or even a vertical market dynamic.” Rick Speciale from Sydney, Australia and Catherine Sherwood from Albuquerque, NM see another advantage of the Black Diam ond group in the collaboration of different subject matter experts. “We both focus on the financial services industry. Collaborating with other experts while maintaining a standardized operating method gives customers the breadth and depth in expertise they expect”. Barbara Daniels from Mesa, AZ, also one of the founding members stated: “We collaborate on projects and strategic engagements as a group, each bringing our unique talents and backgrounds to create a synergy in the fast-paced world of social media that is the first of its kind. We take social media far beyond the marketing aspect, assisting companies in building mindshare and market share by imploring the proven principles and standardized methodologies of the Social Media Academy.”
The Black Diamond group is orche strated by the Social Media Academy and organizes knowledge webinars in the US, Europe and Asia helping businesses to better comprehend the impact social media has to their business, their market and their ecosystem. The Knowledge webinar series starts in September and is free of charge. A Black Diamond reception is established to help companies find the best social media strategist for their respective needs. The next leadership class, which is the base education to become a black diamond, starts September 16.
More details are available at: http://socialmedia-academy.com/BlackDiamonds
More corresponding links:
Social Media Academy http://socialmedia-academy.com
Social Media Leadership class http://socialmedia-academy.com/html/us-leadershipclass.cfm
Social Media Academy Methodology overview http://socialmedia-academy.com/html/methodologies.cfm
Social sites from people mentioned in this press release:
Axel Schultze http://xeeSM.com/AxelS
Barbara Daniels http://xeeSM.com/wk4coffee
Boughton Canton http://xeeSM.com/Boughty
Catherine Sherwood http://xeeSM.com/CatherineSherwood
Mark Moore http://xeeSM.com/RMarkMoore/
Rick Speciale http://xeeSM.com/speciale/
Walter Adamson http://xeeSM.com/walter/
Wendy Soucie http://xeeSM.com/wendysoucie/
# # #
The Social Media Academy is an education and research institute providing education for business professionals from all industries on how to best apply social media to their respective businesses.
| Issued By | : | Social Media Academy Marita Roebkes | |
| Email Contact | : | Click to email (Partial email = @socialmedia-academy.com) | |
| Phone | : | 650 384 0057 | |
| Address | : | 288 Hamilton Avenue | |
| City/Town | : | Palo Alto | |
| State/Province | : | California | |
| Zip | : | 94301 | |
| Country | : | United States | |
| Categories | : | Human Resources, Education, Business | |
| Tags | : | social media, consulting, small medium business, methodology, Network, customer experience, assessment, strategy | |
| Last Updated | : | Sep 08, 2009 | |
| Shortcut | : | www.prlog.org/10335825 |
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